BillHelper

Your personal power plan shopper

Never shop around for electricity again.

Send us your bill once. BillHelper shops for better-value power deals, helps prepare the switch, and keeps checking the market for you.

$11/month

We do the shopping. You stay in control.

Cancel anytime · You approve every switch

30-Day Savings Guarantee: your money back if we can't find savings worth more than a year of membership.

Secure payment by Stripe. No sales calls. We never sell your details.

Why BillHelper exists

Shopping for electricity isn't a one-off job.

Plans, prices and offers change. The deal that was good value when you picked it isn't necessarily good value now.

You can compare electricity plans yourself for free. BillHelper is for people who don't want to.

We do the shopping, have a person verify what's worthwhile, help when you approve a switch, then keep checking.

Comparison is something you do. BillHelper is someone doing it for you.

10,000+ plans. 39 retailers. One less job for you.

We price the plans you're actually eligible for against your usage. You approve. We keep checking.

A man at his kitchen table with his dog, his to-do list showing “Keep me on a good-value power plan” ticked off and marked BillHelper.

How it works

Four steps. Then it's our job.

1
Become a memberJoin BillHelper for $11/month and send us your latest electricity bill.
2
We shopWe read your current plan and usage, then shop generally available electricity plans for worthwhile alternatives.
3
You switch at the retailerA BillHelper person verifies the recommendation. If there's a worthwhile option, we show you what we found and send you to that plan's page, where you make the switch yourself. Nothing changes unless you do it.
4
We keep checkingOnce you've switched, BillHelper keeps checking the market, so electricity shopping doesn't become your job again.
Already on a competitive plan? We'll tell you to stay put, and keep checking.

Your membership page

What you see once we've done the shopping.

Example

Your membership

Hi Jordan

Active · renews 14 Oct

You pay now

$3,035/yr

from your bill

On BillHelper's pick

$2,346/yr

verified by BillHelper

Estimated saving

$688/yr

estimate, verified

Next market check

After your switch

We'll set your next full market review once your switch is completed.

Your next step

Switched

Thanks — you've told us you switched.

BillHelper is now checking the market for you. If a better plan turns up, a person verifies it and we email you.

Example screen with illustrative figures, not a customer result. Your figures come from your own bill, and savings are estimates.

"Why pay $11 a month when I can compare plans myself?"

Comparison is something you do. BillHelper is someone doing it for you.

We price every plan you're eligible for against your actual usage, from a database of more than 10,000 residential electricity plans across 39 retailers, refreshed daily from Consumer Data Right data.

We rank plans by estimated cost for you. Referral fees never change that ranking.

Energy Made Easy and Victorian Energy Compare are useful if you want to do the shopping yourself. Think of BillHelper like a buyer's agent for your power plan. We search, work out what's worthwhile, have a person verify the recommendation, send you to the retailer to switch when it's worth it, then keep checking.

Comparing once isn't the service. BillHelper's job is to take responsibility for the whole chore, and to keep doing it:

  • Reading your bill
  • Checking the market against your actual usage
  • Working out whether an alternative is worth switching for
  • A person verifying the recommendation
  • Telling you plainly when staying put is the better move
  • Sending you to the right plan page so you can switch
  • Keeping a record of what you tell us happened
  • Checking again later

You're not paying us to show you electricity plans. You're paying us to take electricity shopping off your hands.

You stay in control

You stay in control. Always.

BillHelper never switches you. We shop and a person verifies; you make the switch yourself at the retailer, or stay put. Your call, every time.

What we won't do

Change your electricity plan — ever. You switch at the retailer; we never do it for you. Promise a saving we haven't found for your actual usage. Lock you in. Cancel the membership any time. Hide it when your current deal is the better one.

30-Day BillHelper Savings Guarantee

We remove the risk.

If we can't identify estimated annual savings greater than a full year of BillHelper membership within your first 30 days, we'll refund every cent you've paid us.

At $11/month, that means we have to find you more than $132 a year in estimated savings, or you pay nothing.

  • The 30 days start from your first membership payment. Valid, complete residential electricity bill required.
  • Savings are estimates based on available plans and your actual usage. The guarantee is met when we identify a qualifying saving, whether or not you switch.
  • Doesn't apply while we can't assess the account because required information isn't provided. Not a change-of-mind refund; your Australian Consumer Law rights are unaffected. Full terms.

No gimmicks

The BillHelper promise.

A person verifies every recommendation before you see it. You make every switch yourself, at the retailer. If staying on your current plan makes sense, we'll tell you. Cancel anytime. Secure payment by Stripe. Your card details never touch our servers. Plans are ranked by estimated cost for your usage, from retailers' published pricing. Referral fees never affect the ranking.

Available in supported Australian electricity markets. If we can't shop where you live, we'll tell you straight away.

Straight answers

Why pay when I can compare plans myself?

You can. Energy Made Easy and Victorian Energy Compare are useful if you want to shop yourself. BillHelper shops for you. We price every plan you're eligible for against your actual usage, from a database of 10,000+ residential electricity plans across 39 retailers, refreshed daily. We rank them by estimated cost for you — referral fees never change the ranking. A person verifies the recommendation, we help with the switch when you approve it, then we keep checking. Comparison is something you do. BillHelper is someone doing it for you. You're not paying to see electricity plans. You're paying to take electricity shopping off your hands.

Will BillHelper switch me automatically?

Never. BillHelper doesn't switch plans at all. We send you to the page for the plan we've verified, and you complete the switch with the retailer yourself. Then you tell us, and we keep checking.

Will there always be a cheaper plan?

No, and we won't pretend otherwise. Some people are already on a competitive plan; if that's you, we'll tell you to stay put and keep checking. That's separate from the 30-Day Savings Guarantee: if we can't identify estimated annual savings greater than a full year of membership within your first 30 days, you get your membership fees back.

What happens after I join?

You upload your latest bill. We shop the market, a BillHelper person verifies the best option, and we show you what we found. If it's worth switching, we send you to the retailer to do it, then we keep checking.

Can I cancel?

Any time, from your membership page or by emailing hello@billhelper.com.au. Cancelling stops the monthly charge; it never affects a switch you've already approved.

What does the 30-Day Savings Guarantee mean?

If we can't identify estimated annual savings greater than a full year of membership (more than $132 at $11/month) within your first 30 days, we refund every membership fee you've paid. The conditions are in our Terms.

Do I need to upload my bill?

Yes. Your latest full bill tells us your current rates, usage and the account details a switch needs. Upload it, or forward it by email.

Which plans do you check?

We compare generally available residential electricity plans using published retailer and government plan data. We don't cover every private, invitation-only or individually negotiated offer, and we'll tell you when important conditions apply.

Your bill stays between us

We use your bill to read your rates and usage and, only when you approve a switch, the account details a retailer needs. It's kept securely for your membership, never sold, and deleted after you cancel. Payment is handled by Stripe — your card details never touch our servers.Privacy policy.

Stop shopping for power. Make it our job.

$11/month · Cancel anytime · 30-Day Savings Guarantee

30-Day Savings Guarantee: your money back if we can't find savings worth more than a year of membership.

No sales calls. We never sell your details.